Going Hand in Hand with CRM and CEM
Yagnesh Upadhyay, Group Head IT, J.M.Baxi & Co
Customer Experience in 2016
Rajat Tyagi, CIO, PVR
Customer Experience is Pivotal to an Organisation's Competitive Advantage
Dhiren Savla, CIO- VFS Global & Group CIO -Kuoni Group
Choosing an apt MDM to Improve Customer Experience
Vinod Bidarkoppa, Group-CIO, Future Group India
How can organizations win the battle with CX as the differentiating element?
Rupinder Goel, Group CIO, Tata Communications Limited
Rejuvenating ERP with Internet of Things
Chandran R, CIO, Bahwan Cybertek
3M's of ESN some Mystery, some Masala and lots of Magic
Shashi Mohan, Executive VP & CTO, Intellect Design Arena Ltd
Three Pillars of Organizational Technology
Nadir Bhalwani, Director-Technology Operations, CRISIL Limited
Upgrading financial services with an effective SDLC
Nafees Ahmed, CIO, Indiabulls
Digitization - Don't lead but transform
N. Jayantha Prabhu, CTO, Essar group
The Next Generation of Wireless Networks
Marcus Weldon, CTO, Alcatel-lucent
CIO's Role in Deriving Optimal Value through Business Intelligence Project
Shubhendu Dutta, Director- IT, MTS Sistema Shyam Teleservices Ltd
CIO Viewpoint
Incorporating Technology for Successful GST...
By Susheel Navanale, Group CIO, Tata Global Beverages
BPM - Offering the Real Leverage Point
By Makarand V. Sawant, Senior General Manager IT, Deepak Fertilisers And Petrochemicals Corporation Limited
Focusing on Data, Access and People
By Robert Walden, CIO, Epsilon
CXO Insights
Business Strategy and Beyond: A Perspective
By Amit Das, Director - Human Resources, Bennett Coleman & Co. Ltd
By KV Dipu, President & Head - Operations & Customer Service, Bajaj Allianz General Insurance
AI-As-A-Service, Big Data, RPA To Transform GRC...